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Privacy Policy

eighthomes request you take time to carefully read through this information.


If there are any terms in this Privacy Notice that you do not agree with, please discontinue use of our Services immediately. This Privacy Notice applies to all information collected through our Services (which, as described above includes the Site), as well as any related services, sales, marketing, and events. Please also read our Web Site Terms of Use (“Terms”) which govern all eighthomes web pages (“Site”).

Thank you for choosing to be part of our community at eighthomes. eighthomes are committed to safeguarding your Personal Information (“PI”), your right to privacy and where applicable processing PI in line with applicable privacy and data protection laws. eighthomes may use third-party providers to collect and process information, including financial information (for example relating to debit and credit card details to process payments via a third-party) to provide the Services to you. If you have any questions or concerns about this Privacy Notice, or our practices with regards to your personal information, please contact eighthomes at

When you visit the eighthomes website, and more generally, use any of the eighthomes website (the Site and/or our services (the “Services”), eighthomes may request certain information from you. References to “you” or “your” refers to individuals whose PI is processed by eighthomes, including by clients with direct or indirect relationships (such as employees, contingent workers, officers, agents (together “Representatives” of eighthomes).

This Privacy Notice sets out the purposes for which eighthomes may collect, use and disclose (collectively “processing”) PI and how it is protected. Furthermore, it sets out an individuals’ rights in relation to the processing of their PI.

PI eighthomes or our Service Providers may collect about you

PI is information relating to an individual, which can be used either alone or with other sources of information to identify that individual. PI does not include information where the identity of the individual or the specific detail of the information has been removed and is therefore anonymous. Sensitive personal information (“SPI”). SPI is a sub-category of PI that includes PI relating to race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about health and genetic and biometric data.

The nature of the information that eighthomes or our Service Providers may collect will depend on the Services eighthomes provide and eighthomes’s relationship with you. PI that is processed by eighthomes is categorised as follows (the PI listed for each category are non-exhaustive examples):

  • Identification data – Full name, title, date of birth
  • Contact data – Personal address, telephone number, email address
  • Electronic Monitoring data – To the extent permitted by law, eighthomes may record and monitor your electronic communications with eighthomes
  • Financial data – Bank account number; credit card number
  • Marketing and Communications data – Marketing and communication preferences; tracking data relating to whether you have read marketing communications from eighthomes
  • Professional Information data – Position/job title, work address; telephone number; email address
  • Profile data – Username and password for our online services that you have access to; Services requested; marketing communications responded to; survey responses
  • Services data – Payment details to and from you; details of services you have provided to eighthomes and eighthomes have provided to you
  • Technical data – Your use of and interaction with our online services; your IP address; browser type and version; browser plug in types and versions; operating system
  • SPI – eighthomes will not collect Sensitive Personal Information.

eighthomes may collect PI in relation to you in the following ways:

  • when you provide it to eighthomes in connection with an eighthomes product or service, such as a completed account application
  • throughout the course of the relationship with you, including where you change your details, provide additional PI, or where the services eighthomes are providing to you change
  • from public sources where you have manifestly chosen to make your PI public, including via public profiles on social media
  • from visits to the eighthomes Site or through logging into any of eighthomes Services.

eighthomes may also create or derive PI such as creating records of your interactions with eighthomes, subject to applicable law.

Unless eighthomes otherwise indicate that the provision of specific PI is optional, any PI requested is necessary for eighthomes to provide you or your organisation or entity with the Services requested. If you do not provide the PI requested, eighthomes may not be able to provide those Services.

Purpose and legal basis for processing your PI

The below table sets out the purposes and basis for which eighthomes and a third-party service providers process PI.

To whom eighthomes may disclose your PI

  • In connection with one or more of the purposes outlined in the section ‘Purpose and Legal basis for processing your PI’ above, eighthomes may disclose PI to:
  • professional advisors, third parties, agents or independent contractors that provide services to eighthomes, which includes their professional advisors, third parties, agents or independent contracts that provide services to them (such as IT systems providers, payment services providers, platform providers, financial advisors, payment processors, brokers, consultants (including lawyers and accountants);
  • goods and services providers (such as providers of marketing services where eighthomes are permitted to disclose your personal information to them); payment processors, intermediaries, brokers, and other individuals and entities that partner with eighthomes;
  • competent authorities (including any national and/or international regulatory or enforcement body, agency, court or other form of tribunal or tax authority) or their agents where eighthomes is required or allowed to do so under applicable law or regulation;
  • a potential buyer, transferee, merger partner or seller and their advisers in connection with an actual or potential transfer or merger of part or all of eighthomes’s business or assets, or any associated rights or interests, or to acquire a business or enter into a merger with itsuch party;
  • (where applicable) credit reference agencies or other organisations that help eighthomes to conduct anti-money laundering and anti-terrorist financing checks and to detect fraud and other potential criminal activity; or
  • any person to whom disclosure is allowed or required by local or foreign law, regulation or any other applicable instrument.

Marketing and exercising your right to opt-out of marketing

eighthomes will not process your PI for marketing purposes if you have informed eighthomes that you do not wish to receive marketing materials. You can request that eighthomes stop processing your PI for marketing purposes at any time by clicking on marketing opt-out links in any electronic marketing materials eighthomes send you, by using the contact details set out in the “Contacting eighthomes” section of this Privacy Notice.

Third-party marketing/sale of PI

eighthomes do not share or sell your PI to third parties for the third party to use for their own marketing or other purposes.

PI retention

eighthomes will process your PI for as long as is necessary to fulfil the purpose for which it was collected or to comply with legal, regulatory, accounting, reporting, internal policy requirements or for the establishment or defence of legal claims.

PI security

eighthomes may use a range of physical, electronic and managerial measures to ensure a level of security appropriate to the risk of PI processing. These measures may include any or all of the following:

  • education and training of relevant staff to ensure they are aware of eighthomes privacy obligations when processing PI as well as training around social engineering, phishing, spear phishing, and password risks;
  • the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services;
  • the ability to restore the availability and access to PI in a timely manner in the event of a physical or technical incident;
  • administrative and technical controls to restrict access to PI;
  • technological security measures, including fire walls, encryption, and anti-virus software;
  • segregation of networks;
  • application security;
  • endpoint security;
  • real-time monitoring of data leakage controls;
  • layered and comprehensive cybersecurity defences; and
  • security incident reporting and management.

The security of data transmitted over the internet (including by e-mail) cannot be guaranteed and carries the risk of access and interception. eighthomes endeavour to protect personal information but cannot guarantee the security of data transmitted to eighthomes or by eighthomes.

Your rights

In certain circumstances you may have the following rights in relation to the processing of your PI:

  • Access: To request a copy of the PI eighthomes process in relation to you and to be informed about how eighthomes use and (where applicable) share your PI.
  • Object: To object to the processing of your PI if (i) eighthomes are processing your PI on the grounds of legitimate interests or for the performance of a task in the public interest (including profiling); or (ii) if eighthomes are processing your PI for direct marketing purposes
  • Correction: To request that eighthomes update the PI it processes in relation to you, or to correct PI that you think is incorrect or incomplete.
  • Erasure: To ask that eighthomes delete PI that eighthomes process in relation to you where eighthomes do not have a legal or regulatory obligation or other valid reason to continue to process it.
  • Restriction: To request that eighthomes restrict the way in which eighthomes processes your PI, for example, if you dispute the accuracy of your PI or have raised an objection which is under consideration.
  • Portability: To request a copy of your PI that you have provided to eighthomes in a commonly used electronic format such as through the completion of an application form.
  • Automated decision making: To request manual intervention if you are subject to automated decisions where the decision results in a legal or similar effect to you.

You may exercise your rights at any time by using the details set out in the Contacting eighthomes section. To the extent permitted by applicable law or regulation eighthomes reserve the right to charge an appropriate fee in connection with you exercising your rights.

eighthomes may need to request specific information from you to help eighthomes confirm your identity and ensure your right to access to the PI requested, or to exercise any of your other rights. This is to ensure that PI is not disclosed to any person who does not have authority to receive it. eighthomes may also request further information in relation to your request to help eighthomes to locate the PI processed in relation to you, including, for example, the nature of your relationship with eighthomes.

eighthomes aim to respond to all legitimate requests within one calendar month. If eighthomes think it may take longer than one calendar month, (such as where your request is particularly complex or you have made a number of requests), eighthomes will notify you and keep you updated. You will not be disadvantaged in any way by exercising your rights in relation to the processing of your PI.

Contacting eighthomes

If you wish to exercise any of your rights, or have questions concerning this notice, please contact:

You also have a right to complain to a data protection or other competent authority with jurisdiction over privacy and data protection law in the country you live or work, or in the country where you believe an issue in relation to the processing of your PI has arisen. Please contact for further details. 

Linked websites 

This Privacy Notice is not applicable to third party websites that eighthomes do not own or control, or to any third-party website where eighthomes advertisements are displayed.

 Changes to this Privacy Notice

eighthomes may modify or amend this Privacy Notice from time to time and you are advised to visit our website regularly to check for any amendments. Any material changes will be communicated to you through an appropriate channel, depending on how eighthomes normally communicate with you.

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